When the mailroom receives a package, it is logged into the Package Tracking System and an email is automatically sent to the recipient to inform them that a package(s) is waiting for pick-up at the Mail Services window. If the package(s) has not been picked up within 7 days of its arrival, a second notice will be sent to the recipient. After 10 days, the package will be returned to sender and an email will be sent to the recipient stating that the package has been returned to the sender.
Only the person whose name is on the package(s) can receive that package(s) at the Mail Services window, and only after logging into the 'Acceptance Site'; picture ID may be needed as well, if the LogOn system is down. Once you sign for a package, it becomes your responsibility.
Students may view all of their incoming package(s) that have been received in the mailroom by going online after 11:00 a.m. at https://secure.bd.psu.edu/wa/ohrmail/viewMyPackages.cfm. You will need your Penn State userID and password for this secure site.