The University takes a strong stance on safeguarding private information from unauthorized access and modification as well as protecting systems from denial of service attacks and unauthorized access.
If you feel you are a victim of computer crime, the Behrend Computer Center and Police Services has gathered some information to help you assess the nature of the crime and guide you toward the help you need. Please explore the contents of this page to determine which method is most appropriate for your situation.
If you are an on-campus student and have an item that has been stolen, such as a computer, printer, digital camera, software CD, or even research, contact Police Services. If you are at an off-campus location, contact your local law enforcement agency.
Here are some helpful tips to reduce your chance of being a victim of theft or to help identify and recover your property:
Incidents involving Internet or network access using your computer or without your permission, should be reported. If you are an on-campus resident or you access the Penn State network from off-campus, contact Police Services and/or contact Security Operations and Services at University Park (firstname.lastname@example.org or 814-863-9533). If you do not connect via the Penn State network, but through an Internet Service Provider (ISP), you should contact your local law enforcement agency as well as your ISP.
If someone has used your computer and has stolen or deleted files without your authorization, you should report the incident. On-campus students should report it to Police Services. Incidents that occur at an off-campus location should be reported to your local law enforcement agency.
Note: Do not call the Behrend Computer Center for assistance regarding unauthorized use of your computer. If their resources are required for an investigation, they will be contacted by Police Services, the Office of Security Operations and Services at University Park, or a local law enforcement agency.
Unfortunately, it is quite common for computer hackers to install software, viruses, and other malicious content on your PC without your consent. To help prevent this, be sure to install and run a reputable anti-virus program on your computer. (And don't forget to obtain automatic updates for it.) Faculty, staff, and students can obtain free anti-virus and spyware tools from the Penn State downloads web site.
Here are a few other hints:
If you need assistance with the removal of malicious software, resident students may contact the Computer Center's Residence Hall Network Technicians. Off-campus students can contact a Computer Center help desk. Faculty and staff should submit the Computer Center's IT Support Request Form to obtain assistance.