Email messages that appear to come from delivery services, such as FedEx and others, are being sent to random Penn State students, faculty and staff members. However, the emails contain bogus information about a parcel delivery and include a malicious malware attachment (a .zip file), which, if opened, runs a malware known as ransomware on the computer being used. If you receive such a message, delete the email and DO NOT open the attachment, unless you are absolutely certain you know who the email is from.
Students, faculty and staff members who have already opened the email and clicked on the attachment, should turn off their computers to prevent the malicious code from spreading. Students may contact the help desk in Hammermill 135 while faculty and staff may complete the IT Support Request form.