Policies & Procedures

The policies of the Penn State Erie Computer Center are a supplement to the computing policies of Penn State University. (For more information about the University's computing policies, please see Policies, Guidelines, and Laws.)

1.  The following items are not permitted in the Computer Center labs:

  • food
  • beverages without secure lids
  • computer games
  • electonic devices (unless headphones are used at a volume which does not disturb others)
  • saving personal files on the PC hard disks
  • using the computer to create, store, display or transmit obscene messages, images, or sounds. (See University policy AD-20 for more information and penalties.)

2.  Beverages that have secure lids are permitted in the labs. However, if you spill a beverage that causes damage to the equipment, you will be responsible for the cost of the repairs.

3.  Please notify a student computer consultant about the items below (and do not attempt to fix):

  • broken or faulty equipment
  • dusty or dirty monitor screens
  • jammed printer paper
  • printers out of paper or need new toner

You can also report problems by using the on-line IT Support Request Form. This form may also be accessed from the active desktop of any lab PC.

4.  If you make printed copies:

  • discard your unwanted printed copies in the paper recycyling bins
  • do not take or discard printed copies that are now yours
  • pick up the copies as soon as possible; unclaimed laser copies will be discarded periodically throughout the day

5.  If you borrow materials:

  • you must have a valid Penn State photo ID card
  • the materials must remain in the Computer Center and cannot be signed out overnight
  • the materials must be returned to the consultant help desk by closing time; if not, the materials will be reported as stolen to Police and Safety

6.  The PCs in the labs:

  • may be reserved by faculty or staff for classroom instruction
  • are available to all users unless they are reserved for instruction
  • may no be reserved for individual use

7.  The hours of operation:

  • may vary (especially during the first and last weeks of the semester and during semester breaks)
  • are available by calling 814-898-6250

8.  Lost and found items:

  • are stored temporarily at each Help Desk but are quickly taken to Police and Safety
  • worth $25 or more are sent to Police and Safety immediately